HomeLab: At-home lab testing app, Saudi Arabia
Redesign of the Delta Medical Laboratories home lab-testing app: book tests for yourself or your family, schedule a home visit, pay, and track every test from collection to report.
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4 steps from choosing the patient to a booked home visit
What I designed
A redesign of the existing HomeLab app for Delta Medical Laboratories in Saudi Arabia. I fixed the UX problems in the old flows and rebuilt the UI on top of the previous app designs.
- A four-step booking flow: who the order is for, appointment details, order summary and confirmation
- Ordering for yourself, a family member or someone else, with patient age, gender and nationality
- Three ways to add tests: pick from the test list, choose a lab promotion or upload a photo of a prescription, plus a call-back from an agent
- Home visit scheduling with staff gender, map location, date and time slots
- Order summary with promo codes, VAT and totals in SAR, and payment by card or STC Pay with Qitaf rewards
- Order tracking with progress for each test, from order placed to completed, and results with a trend graph against the reference range
- A rating for the sample collector, notifications, a health dashboard and health tips
- Family profiles, settings with English and Arabic, and the login, sign-up and password reset flows
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